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Will TTC staff ushering passengers to trains improve service at Bloor Station?



From 7 until 9:30 a.m., Mondays to Fridays for the next two weeks, the TTC is assigning 23 extra staff to help eliminate bottlenecks at the busy Bloor Station on the 1 Yonge - University - Spadina subway line.

During morning rush hours, the staff usher passengers waiting for southbound trains from the north end of the platform towards the less busy south end.

The pilot project may solve a perennial problem at the station: As commuters get off the 2 **Bloor - Danforth subway line and change for trains heading south, they tend to gather at the north end of the platform, then rush for the doors — while the south end of the platform is mostly empty.

The TTC attendants, including TTC constables and other staff wearing bright orange vests, lead passengers through a cordon of pylons, rope and caution tape and distribute them evenly along the platform to help make boarding smoother. The goal is to reduce the dwell time — the time that each train remains in the station — from more than a minute to less than 45 seconds.

New signage in the station is also pointing out to passengers the advantage of boarding at the south end of the station.

And, as public transit advocate Steve Munro explains on his website, the extra staff are just one part of the campaign to speed up trains at the station. The TTC is also adding extra trains that enter service at Bloor Station in morning rush hours. That means that some empty trains arrive at Bloor to help reduce the backlog of passengers at Bloor, where some passengers may even get seats, instead always riding trains that are filled to capacity.

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