On Sunday, after we had already posted information on how you can use, or get a refund for, any TTC tickets that you bought in 2009, the TTC revised its policies. We thought it was worthwhile to update and repost this information to avoid adding to the general confusion.
Starting next Monday, February 1, TTC drivers and fare collectors no longer accept any tickets you bought in 2009 as valid fare.
You can, however, still use old tickets until and on Sunday, January 31 — if you throw in a little extra money into the farebox along with your ticket. If you’re using old adult tickets, add 25 cents. If you’re using old student or senior tickets, add 15 cents. If you’re using old child tickets, add five cents.
And, if you bought a day pass in 2009, you can still use it to pay your TTC fare without adding any extra coins, but only until January 31.
If you managed to buy tokens before — or after — the Great Token Drought of 2009, well, you can use them anytime to pay TTC fares.
If you have old tickets but don’t think you can use them before next Sunday, don’t worry. The TTC is refunding the original value of all classes of tickets — adult, student, senior or child.
You can get a refund if you visit one of two TTC locations in person:
TTC MDP Office
(above Davisville Station)
1900 Yonge Street
Mondays to Fridays from 8:30 a.m. until 5 p.m.
(Anytime until Friday, December 31.)
Bloor - Yonge Station Collector Booth
(Bloor Street south-side entrance)
Mondays to Fridays, from 7 a.m. until 7 p.m.
(Only from Monday, February 1 until Wednesday, March 31.)
If you have a day pass that you bought in 2009 but haven’t used it yet, TTC staff will exchange your old pass for a new one at the same two locations.
Until Sunday, January 2, 2011, the TTC will also refund the original cost of your old student, senior or child tickets by mail. You can request a refund by writing to:
TTC Accounts Payable
1900 Yonge Street
Toronto, ON M4S 1Z2
Enclose the old tickets in your letter.
You can’t exchange old day passes by mail.
