Starting Tuesday, August 1, York Region Transit is revisingsome of the dial-a-ride services that it uses to replace conventional transit service during hours when fewer passengers require the services.
Generally, YRT is separating the dial-a-ride services from the regular bus routes that they replace. It’s also revising the hours of service and extending the necessary length of time for booking a ride before a trip.
- 10 Woodbridge dial-a-ride is now Dial-a-Ride Woodbridge;
- 40 Unionville local dial-a-ride is now Dial-a-Ride Unionville local;
- 41 Markham local dial-a-ride is now Dial-a-Ride Markham local;
- 52 Holland Landing dial-a-ride is now Dial-a-Ride Holland Landing; and
- 58 Mount Albert dial-a-ride is now Dial-a-Ride Mount Albert.
For all dial-a-ride services, call 1-844-667-5327 at least 60 minutes before your trip (not 30 minutes) during dial-a-ride hours. Customer Service Representatives will provide you with the best available trip plan. You may have to wait as long as 60 minutes to allow the dial-a-ride driver to complete other trips. Dial-a-Ride operates on a first-come, first-served basis.
YRT-marked accessible vans pick you up at a bus stop in the service area. Each van accommodates four passengers, including one passenger using a mobility aid (such as a wheelchair). You can ask the driver to drop you off at any other bus stop in the service area.
Regular YRT fares apply. Drivers accept all YRT/Viva fare media, including PRESTO cards, tickets, passes, YRT / Viva Pay and exact change. YRT/Viva transfers are available so you can connect to other YRT or Viva buses. (Before August 1, you couldn’t use PRESTO for dial-a-ride.)
Dial-a-ride is not a door-to-door service, so the van drivers cannot pick you up or drop you off at your home or anywhere outside of the service area.
Dial-a-Ride Holland Landing
Starting Tuesday, August 1, YRT operates the service Mondays to Fridays from 7:30 until 10:45 p.m. and Saturdays from 7 until 10:45 p.m.
Previously, you could call dial-a-ride 30 minutes before your trip to book a ride. Vans waited for passengers northbound at platform 5 in Newmarket GO Bus Terminal. If you intended to board at that stop, you didn’t have to call for pick-up. YRT scheduled vans to leave the stop at 7:34, 8:24 and 9:24 p.m. Mondays to Fridays and 7 p.m. and every 50 minutes until 10:30 p.m. Saturdays.
If no passengers were aboard, and no-one had asked for the van to pick them up, the driver didn’t depart and waited for the next time to leave, according to the schedule.
Dial-a-Ride Markham local
Starting Tuesday, August 1, YRT operates the service Mondays to Fridays and Saturdays from 7:30 until 10:45 p.m.
Previously, you could call dial-a-ride 30 minutes before your trip to book a ride. Vans waited for passengers at Markville [mall]. If you intended to board at that stop, you didn’t have to call for pick-up. YRT scheduled vans to leave the stop at 7:40 p.m. and every hour until 10:40 p.m. Mondays to Fridays and Saturdays.
If no passengers were aboard, and no-one had asked for the van to pick them up, the driver didn’t depart and waited for the next time to leave, according to the schedule.
Dial-a-Ride Mount Albert
Starting Tuesday, August 1, YRT operates the service Mondays to Fridays from 10:30 until 10:45 p.m. and Saturdays from 8 a.m. until 7:45 p.m.
Previously, you could call dial-a-ride 30 minutes before your trip to book a ride. Vans waited for passengers at 404 Town Centre Terminal Monday-to-Friday evenings and Saturdays after 2 p.m. Vans waited at the East Gwillimbury Recreation Centre in Sharon Saturdays before 2 p.m.If you intended to board at thes stop, you didn’t have to call for pick-up. YRT scheduled vans to leave the 404 Town Centre at 10:30 p.m. Mondays to Fridays and 2 p.m. and every hour until 8 p.m. Saturdays. They left the recreation centre at 8 a.m. and every hour until 1 p.m. Saturdays.
If no passengers were aboard, and no-one had asked for the van to pick them up, the driver didn’t depart and waited for the next time to leave, according to the schedule.
If no passengers were aboard, and no-one had asked for the van to pick them up, the driver didn’t depart and waited for the next time to leave, according to the schedule.
Dial-a-Ride Unionville local
Starting Tuesday, August 1, YRT operates the service Mondays to Fridays and Saturdays from 8:15 until 10:45 p.m.
Previously, you could call dial-a-ride 30 minutes before your trip to book a ride. Vans waited for passengers at Markville [mall]. If you intended to board at that stop, you didn’t have to call for pick-up. YRT scheduled vans to leave the stop at 8:15 p.m. and every hour until 11:15 p.m. Mondays to Fridays and Saturdays.
If no passengers were aboard, and no-one had asked for the van to pick them up, the driver didn’t depart and waited for the next time to leave, according to the schedule.
Dial-a-Ride Woodbridge
Starting Saturday, August 6, YRT operates the service Saturdays from 10 a.m. until 7:45 p.m. and Sundays and holidays from 9:30 a.m. until 7:45 p.m.
Previously, you could call dial-a-ride 30 minutes before your trip to book a ride. Vans waited for passengers northbound on Weston Road at Highway 7. If you intended to board at that stop, you didn’t have to call for pick-up. YRT scheduled vans to leave the stop at 10 a.m. Saturdays, Sundays and holidays and every 50 minutes until 7:10 p.m. (YRT also scheduled an extra, earlier trip at 9:30 a.m. Sundays.)
If no passengers were aboard, and no-one had asked for the van to pick them up, the driver didn’t depart and waited for the next time to leave, according to the schedule.
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