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TTC testing new accessibility features at York Mills Station



The TTC is seeking feedback from passengers about new accessibility features that it’s testing in the bus terminal of York Mills Station.

In a news release, the TTC explains that “The features are part of the TTC’s ongoing commitment to ensuring the transit experience is as barrier-free as possible.”

It’s testing these features at York Mills Station:

  • Red tactile way-finding guidance tiles guiding passengers with vision loss to the front door of all nine bus platforms in the terminal to help those passengers find their bus;
  • A “first on, last off” decal on the ground advising passengers using mobility devices where to wait so they can board first (The waiting spot in in the bus operator’s clear line of sight as they arrive);
  • Stop poles at each stop which include tactile and braille route information, bus bay numbers and information about the ground decals; and
  • Bus bay numbers above the doors leading onto the bus platform.

According to the TTC, “these enhancements will be especially beneficial to [passengers] with low vision and those using mobility devices. The features will also help operators better align their buses to each stop…” more consistently.

As part of the pilot project, the transit agency is surveying passengers on-site from today, Tuesday, September 20 until Sunday, October 2. You can also to provide feedback by completing the suggestion form on the Customer Service section on ttc.ca, by telephoning 416-393-3030 or by e-mailing accessibility@ttc.ca.

The TTC says that the results of the pilot and passenger feedback will help it as it continues working to make the transit system fully accessible by 2025.